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Name
Name
First
First
Last
Last
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1. Overall, how would you rate the quality of your customer service experience?
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Very positive
Somewhat negative
Somewhat positive
Very negative
Neutral
2. How well did we understand your questions and concerns?
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Extremely well
Not so well
Very well
Not at all well
Somewhat well
3. How much time did it take us to address your questions and concerns?
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Much shorter than expected
Longer than expected
Shorter than expected
Much longer than expected
About what I expected
4. How likely is it that you would recommend this company to a friend or colleague?
5. Do you have any other comments, questions, or concerns?
SUBMIT RESPONSE
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